I am considered to be a consummate professional Soft Facilities and Qualified Health & Safety Manager with a proven track record of managing operational change from inception to completion in a variety of time sensitive environments.

With admirable communication and client management skills, I have the ability to motivate and inspire those around me to achieve best business practice, and the tenacity to multi task, whilst maintaining absolute focus on attention to detail.

With demonstrable management experience of profit and loss as well as a thorough understanding of commercial business systems and processes, including Information Technology applications like Microsoft Office and internet (cloud) based programmes.

Through effective and decisive organisational expertise and adapting quickly to any new work arena, I adopt the company vision as my own and with considerable business acumen ensure that all company activities are performed in a safe, profitable and timely manner to support operational teams, focused on service delivery.

Now actively seeking my next career move where my operational skills may be fully utilised.

I am available immediately.

QUALIFICATIONS

• NEBOSH National General Certificate in Health & Safety
• City & Guilds in Cleaning Science
• Basic First aid in the work place
• CIEH Professional training certificate
• CIEH Registered Trainer

SOFTWARE

• Microsoft Office (Outlook, Excel, Word, PowerPoint)
• Social and professional media (Twitter, Facebook & LinkedIn)

PROFESSIONAL MEMBERSHIP

• Member of the British Institute of Cleaning Science

EMPLOYMENT HISTORY

Volunteer Leader for 4Networking Whitstable

Self-employed Business Safety Adviser (Positive Health and Safety)

December 2009 – to date

Acting either as an independent safety adviser or an outsourced member of their team supporting organisations with their Health and Safety documentation and support to keep them compliant with the Health and Safety legislation, using a range of self developed products and SHE management systems that assist client companies to achieve their safety goals with sensible safety solutions.

Temporary contract as Scan/Place Manager                      Art Projects For Schools

September 2010 to December 2010                                      Whitstable

Managing a team of 12 artwork scanners and placers for the Christmas card production season, with a target of over 4.5 million Christmas cards for children processed in a 10 week period.

Quality Assurance Manager (Out sourced)       Elite Support Services London Ltd

• Quality monitoring data centre cleaning to tolerances of less than 2.2 microns
• Developing client company safety systems.
• Supporting/achieving company industry accreditation.
• CIEH Health & Safety training.

 Temporary contract as Scan/Place Supervisor                  Art Projects For Schools

September 2009 to December 2009                                      Whitstable

Supervising a team of 12 artwork scanners and placers for the Christmas Card production season. Producing over 4 million Christmas Cards for children.

 Cleaning Services Manager                                                           Selfridges & Co

November 2005 to August 2009                                       London

Managed the Soft Facilities contracts for the flagship store in Oxford Street, London where there was a footfall of over 16m people per annum and a budget value of over £3m. Overseeing all aspects including legal compliance, Health & Safety safe working practices, method statements and risk assessments, COSHH documentation along with monitoring compliance, adherence to employment and immigration legislation:

• Daily Management of the bought in cleaning £2.1m contract of 1.5 million sq ft building
• Window cleaning and glazing throughout 5 floors and abseil cleaning of the external windows
• Management of waste streams including General, Food, Re-cycling (Cardboard, Paper, Polythene, Glass) along with the compliance documentation.
• By improving the re-cycling I kept the cost of waste disposal to a minimum and created a revenue stream for the re-cycled materials.
• The introduction of specialist equipment to manage materials for re-cycling and food waste improved the quality of the streams for re-cycling and reduced the transport costs, in addition to controlling the odours caused by food waste.
• Introduction of an all inclusive pest management programme which successfully reduced the pest activity and kept costs to budget.
• Programmed cleaning of bronze signs, doorways, window frames, friezes and statues
• Flag & pole maintenance, cleaning and purchase to keep on the 24 roof and 7 diagonal street level flags clean and flying
• Management of the washroom services.
• Represented Selfridges at the Retailers' Producer Responsibility Association (REPRA).

 Operations Manager – RBS Contract               Lancaster Office Cleaning Co Ltd

September 2003 to October 2005                    London/Kent/Sussex/Surrey/Essex

Managing £4.5m of a £13m soft services contract for RBS with personal financial responsibility for service delivery from operational, logistic perspective including change management to increase productivity, profitability and introduction of policies that are more environmentally sound that included:

• Line management of 11 managers on 387 sites ranging across London and the Southeast including High Street retail, cash centres and regional offices
• Operational management of the Health & Safety systems within the retail banking division, with responsibility of ensuring compliance across the sites within his area including safe working practises, method statements, risk assessments, COSHH documentation.
  

Various Management and Senior Management Positions      ISS London Ltd

June 1999 – September 2003                                                       London

• Area Manager City & West End – managed small D.O.C. cleaning contracts with a value of up to £100,000.00
• Contract Manager Boots the Chemist – managed 63 stores across South and Central London. This led to ISS tendering for the national Boots Contract.
• Account Manager WPP Group – managed 6 sites in London and Essex
• Contract Manager BBC Television Centre
• Project / Start up Manager CSFB, KPMG & Reebok Sports Club London.
• Training and quality auditing in KPMG sites and all of ISS London’s key accounts

 Prior to this date I have worked in the following capacities:

• Area Manager for 93 sites across Kent and Sussex.
• Service Manager for the East of London/West End of London
• Service Provider Manager for £1m Canary Wharf contract.

 INTERESTS

Running (3 miles up to full Marathon), reading, computing, rugby (Whitstable 1^st team), motorcycle grass-track racing (1984 National Champions, now retired)